Green Tree Servicing LLC Reviews and Complaints

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Green Tree Servicing LLC Reviews

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  • Errant Payment Statement



    i just received my monthly mortage statement that included a principal and interest paid in 2012. While the statement does show the correct amount of interst paid. It did not show the correct amount paid on the principal. In essence, they say that I make no payments in 2012 on my mortage and now owe $18,653.60 in payments. I have retrieved my Bank statements showing payments made in 2012 to counter their tatement, but am concernthat that i may never get to the bottom of what is truely going on with Green Tree. What should be my next course of action? More...
    (Real Estate, Brokers, Mortgages)
    Jenkins's Picture   Jenkins    0 Comments   Comments
  • THE WORST MORTGAGE COMPANY



    I had a mortgage with these people 15 years ago. If I was 1 day late on my payment, a person would call me 2 to 3 times a day, at work...etc. And when I would call to tell payment would be there in a few days, they would literally YELL at me on the phone. Some examples...Once my wife called to talk to them and tell them we would be sending payment in 3 days (I guess they don't have grace periods) and this guy yelled at her he was going to go ahead and start foreclosure on us. So I call and he says "Don't ever let your wife call again for your account, all she does is spit out... More...
    (Real Estate, Brokers, Mortgages)
    RogerR's Picture   RogerR    1 Comments   Comments
  • Harassing phone calls



    I don't know how or why Bank of America sold my mortgage to Green Tree. It seems they have never heard of a "grace period". Please stop calling me at work, on my cell and on my home phone. I have and will pay my mortgage. I will not make a deal with you over the phone and promise to pay when I know the money will not be available. Are the customer service reps at Green Tree paid based on how many mortgage payments they collect. Today I told the manager that I did not want to continue discussing with him anything because I was at work. His response was "so am... More...
    (Real Estate, Brokers, Mortgages)
    sicntrdofu's Picture   sicntrdofu    0 Comments   Comments
  • Unfair business practices



    Our loan was sold from BOA to Green Tree 4 months ago. We had a Bankruptcy three years ago with BOA and continued to make our payments and all was well. A few weeks ago we found out Green Tree was reporting the Bankruptcy as new( and will continue to), was not reporting our making our mortgage payments and caused my wife's credit score to drop nearly 50 points overnight. When asked how we could fix this problem Green Tree told me I need to have a letter of Re-affirmation added to my bankruptcy. Meaning I have to hire a bankruptcy attorney to reopen the bankruptcy case, pay him to... More...
    (Real Estate, Brokers, Mortgages)
    drbell's Picture   drbell    1 Comments   Comments
  • Concerning home loan



    I have a loan with you folks at Green Tree. I couldn't make the payment on the first due to low funds, but I did get a check off on the 5th of July, it is check number 1476 in the amount of 954.62 do you people not have a grace period? I was not going to write a check that did not have enough funds to clear. You folks should have received check number1476 I am thinking by Wed. of the week after the 5th. So why am I getting a payment for 1909.24? I will be on time with my next payment of 954.62 but I refuse to pay the late charge thank you. Ted Scharfenberg acct.#895644649 More...
    (Real Estate, Brokers, Mortgages)
  • 2nd Mortgage/No Contract



    Since Green Tree called us in Oct/2012 saying that they took over our 2nd mortgage from BOA, I cannot get them to send us a copy of the 2nd mortgage. Each time I ask them for a copy. their response has been, "What good would it do you Mr. Craig?" 'Elizabeth', (a Rep) called this week and first thing she said was, "is your house up for sale yet?" When I asked her what she meant by that, she said "let me read you a legal statement (referring that Green Tree has a lien against our house)" I told her that was incorrect. She became irate and began to talk... More...
    (Credit Cards, Finance, Banks)
    BVC13's Picture   BVC13    0 Comments   Comments
  • Another Greentree victim speaks here



    I recently married and wanted to payoff her second mortgage held by greentree. I stroked them a check, complete with account number, pay-off insructions and "PAID IN FULL" recorded. They conveniently declared the check as "account not found", then waited a few more weeks to request a payment plus some new interest fees. Customer service is non-existent, I'm still waiting for call backs from messages left days ago. These are the same people who would not cooperate with a primary mortgage holder during a recent refinance activitiy. The refused to communicate in fear... More...
    (Real Estate, Brokers, Mortgages)
    FGreentree's Picture   FGreentree    3 Comments   Comments
  • Proof of Homeowner's Insurance Scam



    I have never in my life seen a more inept lender as Green Tree Servicing. The customer reps, a title too good for them, could care less whether they help you or not. I have had homeowner's insurance for 20 years with USAA and when GMAC went bankrupt my mortgage was transferred to Green Tree and they have bombarded me with letters stating that because I have no homeowner's insurance they are purchasing it for me. I have now faxed over PROOF OF INSURANCE three separate times to ALL their fax numbers and still they claim I don't have insurance. They sent me a bill for almost... More...
    (Insurance)
    breezy1's Picture   breezy1    1 Comments   Comments
  • they have no customer service



    Green tree took over the bankrupt GMAC loan and compared the customer service at GMAC as well as the information available through GMAC these companies leaves a great deal to be desired. Their phone tree to get to an actual person is a nightmare. You don't know who your loan person is unless you ask someone. No one offers information. Speaking to a customer service person did absolutely no good I had to call a second time spending at least 30 min on line just to get to a real person. Who did correct theproblem. They have cashed an extra principle check but did not apply to my loan. If... More...
    (Real Estate, Brokers, Mortgages)
    roapp's Picture   roapp    3 Comments   Comments
  • Expediting Foreclosure



    Hello Everyone, December 12, 2012, BofA sold my loan to Green Tree. The letter from BofA stated I should hear from Green Tree within a few days. I was proactive and sent my payment to Green Tree. Of course, I know that I am two months behind in my payments, which was due to my daughter's emergency surgery. Anyway, I began receiving letters from Green Tree the second week of January 2013. I received more letters from them in a week than I ever received from BofA in a year. One day, I received a letter stating that one person was my service account representative, then the following day,... More...
    (Real Estate, Brokers, Mortgages)
    Brigisme's Picture   Brigisme    2 Comments   Comments
  • Green Tree Servicing Shortsale Process



    We are in the short-sale process with Green Tree Servicing. We purchased a house with a conventional loan several years ago and did everything right, put 20% down, qualified with our income and made all payments on time for years. When the economy went south we lost nearly 50% of our household income and nearly 70% of the value of our home. We've been in the short-sale process for several months now and are just waiting for approval. We have a cash-buyer lined up and eager to purchase. The problem is a foreclosure date is set for two weeks from now. We called Green Tree several... More...
    (Real Estate, Brokers, Mortgages)
    mattht2's Picture   mattht2    2 Comments   Comments
  • Green Tree Servicing LLC/ 2nd Mortgage



    2nd mortgage with Capitol One; which was trans to Greentree; in 2010 approved for short sale with HSBC; informed Greentree about short sales; was told they would work with us; still made pymts to Greentree; had a buyer for property; received letter from HSBC; who denied short sale. due to GreenTree not accepting the funds offered by HSBC; contacted Greentree offering add' funds; which they did not accept; Home foreclosed by HSBC. After 2 yrs; Greentree sending letters and making numerous phone calls. Have not comtacted Greentree; want to make legal actions against these crooks. More...
    (Real Estate, Brokers, Mortgages)
    patty711's Picture   patty711    0 Comments   Comments
  • Harrassing phone calls with hollow threats!



    My home equity loan was sold by BOA to GT 2 years ago and its been hell ever since. Every month, Josh from Green Tree calls me (several times a day) the first day after my payment due date (24th of the month) to harrass me for my payment. Everytime the conversation goes the same way - I get paid on the 30th or 31st of the month and I will mail my check then. My payment clears the 4th or 5th (no late fees can be assessed for 15 days). Josh usually begins yelling at me, telling me I'm late, yada, yada. I inform Josh I have a 15 day grace period before late fees can be assessed, and... More...
    (Real Estate, Brokers, Mortgages)
    dankil13's Picture   dankil13    1 Comments   Comments
  • Green Tree Forgets Like an Alzheimer victim...



    This place is despicable, I've dealt with them for 12 years now. Back in 2005 I had gotten a loan to buy a mobile home, The loan was to be dealt with by Green Tree. The Home had burned down a couple years later do to the furnace catching fire and almost killing my family, The harassing calls started in that I needed to pay them. This went on for 2 years, finally I had gotten tired of them calling and I bought the burned down mobile home title from Green Tree. They gave me a paper saying They valued me as a customer and they were glad that I had payed them 2,000.00 Some odd dollars for... More...
    (Legal Services)
  • Lies, threats, and harassment, OH MY!



    I have read all of your complaints and I couldn't agree more! Green Tree needs a review of the collection rules a set in the FDCPA and FTC Act. It is up to us to make so much noise that Green Tree will sit up and notice. Call the sole owner of Green Tree, Walter Investment Management Corp. in Tampa Fl 813-421-7600. Refuse to be a victim of Green Tree. Do NOT allow Walter to transfer you to Jeff Moore, V.P. of Green Tree Customer Service Department. INSIST on speaking to someone from Walter Investment only. I have registered complaints with the Attorney General and with the FTC... More...
    (Real Estate, Brokers, Mortgages)
    MDawkins's Picture   MDawkins    1 Comments   Comments
  • A Scam involving Green Tree?



    I recently lost my job and in Nevada that's the kiss of death. I have put my house on the market through an agent who has been working with Green Tree. As most of the other reviewers have confirmed, they call multiple times a week, but last night's call was possibly criminal. It started with a call from a number from the 909 area code. The person on the phone claimed that he worked with Green Tree and I told him that I had spoken with two people the day before. He turned me over to someone who said that I had been speaking with "Duke" and that he was Duke's... More...
    (Real Estate, Brokers, Mortgages)
    HeadingEast's Picture   HeadingEast    1 Comments   Comments
  • Assistance with Modification



    February 6, 2012 Keith Anderson, CEO Green Tree Mortgage, LLC 342 St. Paul St. Paul, NM 50102 RE: Account 681886156 Dear Mr. Keith Anderson, We are writing requesting some intervention on our behalf to FNMA and Green Tree Servicing. For years I have worked full time in an executive administrative employee and Social Worker for various non-profit organizations and consulted worker for a private behavioral agency. We were by no means well off but we were able to make payments on all our obligations in a timely manner. When the economy collapsed, funding to these organizations... More...
    (Real Estate, Brokers, Mortgages)
    nsantiago's Picture   nsantiago    3 Comments   Comments
  • mortgage



    My husband lost his job 2 1/2 years ago and I became disable 6 mos before that. We were able to keep up our payments but 3 months ago we fell behind. We have been continually harrassed by Michele in collections. Her hard handed tactics forced me to make a autodraft from our account. I told her outright that it would not clear but she told me it had to be done or foreclosure would begin. She tried to debit from our account immediately and of course it was retured. My husband went back to work 3 weeks ago and we do not know what his weekly pay will be. She is now calling 2 or 3 times a... More...
    (Real Estate, Brokers, Mortgages)
  • 3rd rate 3rd party nonsense



    My mortgage servicing was sold to Green Tree by Bank of America, who still holds the note. Green Tree does everything possible to make it impossible for me to make a payment and avoid either a late fee or $12.00 service fee because they have to go through Western Union (!?). They tell you one thing, or one part of one thing, and you go out of your way to accomodate their horribly inconvenient policies and then something else pops up that makes it undoable. They do nothing but spew generic and irrelevant scripts about due dates and company procedures and and how you have no choice over who... More...
    (Credit Cards, Finance, Banks)
  • Threats to Foreclose



    I have read each and every one of your comments and I concur. My loan was originally with B of A and my loan was sold to Green Tree Servicing. I had an agreement with B of A to have my delinquent taxes escrowed into my mortgage over a 5 year period. Despite the fact, that B of A contacted Green Tree on my behalf on 3-way, they refused to honor that agreement and increased my mortage $1100 for the month of October. After reading your all's complaints, I was compelled to do a little more research. I implor you all to please report them to the Federal Trade Commission and file a... More...
    (Real Estate, Brokers, Mortgages)
    iamnotpetty's Picture   iamnotpetty    0 Comments   Comments
  • 6 calls a day



    We have been in our home since 1998, we orriginally were with Bank Of America and they sold our account to Green Tree. My husband is disabled and I am unemloyed at this time. We have fallen behind on our payments and are now facing foreclosure. I have had several people calling me atleast 6 times a day if not more and these people are so heartless. I was asked would I rather pay the overdraft fee from my checking account or be on the street. I was told that they would keep calling until I gave them a check number. They said that they are coming out to my house to secure the property and put... More...
    (Real Estate, Brokers, Mortgages)
    Rault1965's Picture   Rault1965    3 Comments   Comments
  • harrasing phone calls



    last month bank of america sold our 2nd loan on our house. paid my first payment, then this month called my husband at work being extremely rude and saying we were very late hahahaha! NOT ! I paid on the 8th my grace period gives me to the 16th . i have never recieved a phone call from boa 5 years that we have had the loan until these people took the loan . my credit is great to possibly excellent. I am soooo pissed off ... never in my life . i called and talked to 2 people both being rude up until they seen i have good paying history ohhhhh then they tried to say they didnt say this and... More...
    (Real Estate, Brokers, Mortgages)
  • green tree servicing



    last month bank of america sold our 2nd loan on our house. paid my first payment, then this month called my husband at work being extremely rude and saying we were very late hahahaha! NOT ! I paid on the 8th my grace period gives me to the 16th . i have never recieved a phone call from boa 5 years that we have had the loan until these people took the loan . my credit is great to possibly excellent. I am soooo pissed off ... never in my life . i called and talked to 2 people both being rude up until they seen i have good paying history ohhhhh then they tried to say they didnt say this and... More...
    (Real Estate, Brokers, Mortgages)
    bigmodey1's Picture   bigmodey1    0 Comments   Comments
  • Harassment



    March 26, 2011 I have a 2nd Mortgage, serviced by Bank of America Home Loans (they obtained it when BoA bought Countrywide). Bank of America has moved the loan to another subsidiary, called Green Tree Servicing as of March 1, 2011. (How many subsidiaries does a bank need to manipulate money?) A letter from Bank of America, Feb 7, 2011; informing me of this did not include a new loan number and said Green Tree will be contacting me with new information. The payment was due on March 1... I had yet to receive a statement from Green Tree. I called an 800 number around March 10; the... More...
    (Credit Cards, Finance, Banks)
    JoeSD's Picture   JoeSD    12 Comments   Comments
  • Joe @ greentree



    I am 3 days late on my payment because I don't get paid till the 4th. Greentree called my dad and told him since he is on my account they can hold him liable for my payment which is 1,100.00. which is a total lie and my dad isn't on my lein my ex husband is. they threaten to sue my son who is 17 because he lives here and my dad who doesn't plus my ex. over $50.00! i was short the insurance payment they proceeded to tell my 76 yr old father who is in bad health that they were changing my locks unless he gave them a check for the $50.00. this is bull crap!these people are like... More...
    (Real Estate, Brokers, Mortgages)
    dstone63's Picture   dstone63    0 Comments   Comments
  • Complaint



    Our complaint with Green Tree is when our mortgage was sold we only received correspondence from Greentree. We had an Adjustable Rate and wanted to refinance to a fixed rate. Green Tree told us that they were a servicing agency and did not do refinancing. They NEVER referred us to the Mortgage CO. that they represented and we never knew they were representing another company. We went elsewhere to refinance to get a fixed rate and when the lenders contacted Green Tree no one could get a "Pay Off" so that we could get refinanced. One company told us they would not deal with... More...
    (Real Estate, Brokers, Mortgages)
    ginalane's Picture   ginalane    2 Comments   Comments
  • fired up



    This company is a total scam. When you read their mission statements they do the total opposite of what they say they are . Build relationships JOKE My husband died they harrased us for payment same day and day after and so on. The house burned they hold the insurance policy ?????? was house replaced NO they lowered payments for a year and had a contractor HA HA fix it. JOKE. half donkey job. and then harrassed for full payments and then some again. I'm sure if i could afford a lawyer we would find that they wrote that house off and still have me on the hook but then they prey on the... More...
    (Real Estate, Brokers, Mortgages)
    smokey1's Picture   smokey1    0 Comments   Comments
  • Fed Up



    I have been experiencing like everyone else the same complaints of harrassment from Greentree Services. I have told them several times not to call my work to get hold of me and to call my cell phone and leave a message. What do they do, call my work at least 5 times per day and hen in addition my cell phone for another 6 times over and over. I cannot accept their calls during the day and they have had me shaking and not wanting to answer the phone. I have had them call my mother in law three times per day, my mother who knows nothing about my financial obligations. At one time they... More...
    (Real Estate, Brokers, Mortgages)
    ruth1's Picture   ruth1    2 Comments   Comments
  • mortgage transferred



    Our mortgage was held by Bank of America and transferred to Greentree. We received a letter from Bank of Amer. re this, but no bill for the March payment from Greentree. INSTEAD Bank of Amer sent their bill for March 1st, so of course we paid to them. Greentree began their calls--They refused to call Bank of America tostraighten this out. They said Bank of Amer had to transfer the March payment to them. When this did not happen in March, I had to spend 45 minutes at the Bank of Amer branch and they told me I had to send aq fax with copy of the March check payment to Bank of America, so... More...
    (Real Estate, Brokers, Mortgages)
    janacm's Picture   janacm    54 Comments   Comments
  • Be Cautious - Stay away



    Please, if you are being harassed by this company or any other, go to: http://www.ftc.gov/os/statutes/fdcpajump.shtm There is plenty of information there to assist you in your rights. For starters, The Fair Debt Collection Practices Act, clause 805 in particular tells the consumer to send a “certified letter” to the company telling them to cease and desist all communications about the debt with the consumer. If they do not comply, you have a legal complaint. Another clause in this Act specifies threats of foreclosure, calling of third parties, additional fees,... More...
    (Credit Cards, Finance, Banks)
    TCulliton's Picture   TCulliton    119 Comments   Comments

Green Tree Servicing LLC Reviews By Product


Green Tree Servicing LLC Comments


wannagetout says: (3 months ago)
 0
Why in the world is GREEN TREE MORTGAGE still in business of managing peoples mortgages accounts? Having dealt with this company for less than 90 days, I seriously think GREEN TREE MORTGAGE is a nightmare and a disgrace to American business.
I am currently doing everything within my power to disassociate my mortgage with them. I never went to them, never heard about them, Bank Of America sold my mortgage to them. I am so disappointed and so unhappy right now.
All the reps at Green Tree Mortgage are so unprofessional, rude, crazy and have no heart.



NotACustomer says: (6 months ago)
 0
I AM NOT a customer of Green Tree but these idiots continue to call me. They are looking for a borrower who has a completely different name. I have asked numerous times for them to stop calling me I get the same question asked: What is your account number? When I tell them I do not have an account with them, the next question is: What is your telephone number. I give them my phone number. The next response is: I do not find them in our system. Then I ask: If you cannot find my telephone number, why are you calling me. What a terrible company.



1994z28 says: (6 months ago)
 0
Our mortgage was transferred from Jim Walter Mortgage to Green Tree. Agents are very shabby, disrespectful rude and pushy. They even harassment my 101 year old Mother-In-Law for information, released sensitive information as well. They appear to be a sham company. How could any ethical US Bank or Company use their service? I guess ethic does not exist in our society anymore. Oh well GOD Bless them, they no not what they do.



721eetq says: (6 months ago)
 0
Get ready for a fight from all the consumers you have cheated.



cltjim says: (7 months ago)
 0
My loan was sold by GMAC which was bad enough but Green Tree is unbelievable? Refused to give credit for payments made, lied about escrow account. Refused to provide validation per federal law section 408. But yet the continue to call and threaten foreclosure.

I propose we all join a class action suit against this company. if interested email me



cltjim says: (7 months ago)
 0
I join the long list of people that their loans were sold to Green Tree by BOA or GMAC. I've provide proof I made payments with confirmation numbers, yet they fail to give credit for monies paid. I'm not paying anymore given the business practice of this company. I look forward to my day in court.

With the thousands of complaints against this company why can't we all file a class action suit. I'm sure we could find an attorney to take our cases.



violets says: (1 year ago)
 0
when we were experiencing job related hardship gt badgered us nite n day....finally after 10 years of trying to sell we walked away ! now they want to settle 4 years later , in the 12 years they held our mortage i'm sure we probably paid for our home twice ! i don't feel like i owe them a penny more ! those homes fall apart and depreciate at an alarming rate ! i 've read comments about escrow defencies and insurance problems we saw it all too and man do they lie !!!! we couldn't keep up with it anymore we were stuck in an absolute nitemare , now 4 years later were living it again !!



DobbyDobbs says: (1 year ago)
 0
I am obviously joining a long list of people who have been royally screwed by this company. GreenTree has had our mortgage (sold to them from BofA about 1 1/2 years ago). We recently refinanced with another lender. I talked with GT personnel on 1/25/13 to confirm the payoff and closing of the account. They confirmed it was paid off and closed. During the same conversation, I wanted confirmation that the three monthly payments I had scheduled for 1/30, 2/28, and 3/30 were being canceled. They verbally confirmed they were. Imagine my shock today, 1/31/13 when I log into my checking account and see the 1/30/13 payment debited from my checking account. Imagine my outrage when I called to ask what was going on and they said they had no record of my request to cancel scheduled payments on an account that had been paid in full and closed. I was told I would have to submit to them in writing a letter stating that I didn't want anymore payments debited on a closed account. Unf--king believable. I was beyond outraged when they told me that they would not deviate from their policy of waiting 30 days from receipt of funds to refund my more than $2,000 payment.



CARRTER says: (2 years ago)
 0
why is this company allowed to opperate in the United States of America?WHY HASN'T OUR GOVERNMENT DONE SOMETHING ABOUT THIS COMPANY AND OTHERS LIKE BOA? SO MUCH FOR THE OBAMA ADMINISTRATION AND THEIR LOAN MODIFICATION PROGRAM!ALL THE MONEY THAT WAS SPENT TO START UP THESE PROGRAMS MAKES ME SICK!I'M DONE WITH THIS BEFORE GREEN TREE CAN EVEN GET THEIR NASTY LITTLE HOOKS IN ME. HA HA HA HA HA!BANKRUPTCY BABY! HA HA HA HA HA!THIS IS THE WORST ADMINISTRATION SINCE THERE JUST ISN'T ANYONE TO COMPARE THIS CROOK AND HIS HARRYREED AND PILOSY PALS TOO!TOTAL DISGUST!loosing my home hurts but I couldn't deal with these crooks!



Nanc711 says: (2 years ago)
 0
"Relationships that Work" Green Tree Servicing LLC - what a joke! For over 5 months I have been trying to resolve an escrow analysis adjustment that is incorrect only to be bounced around from customer service representative to customer service representative. This company needs to change their headline to "Relationships that DON'T work".



GodCU2011 says: (2 years ago)
 0
My mother lived in my brother mobile home for years she paid the trailer off. After Greentree called and harass her about the last payment being sent in and she sent it, they mailed her a letter saying she owes 1500.00 I know Green Tree is a nasty group of people. They are out to make money harass and make people develop health issues. They have been doing this for years and I know it because I live with my mother at one point. I hope someone does something about this before they make someone commit suicide.



jolischmidt says: (2 years ago)
 0
My 2nd mortgage was also sold to this company which is how I've acquired them. This company is famous for not posting payments on purpose because their mortgages are simple interest. They work just like a credit card. Every day past the actual due date just acrues more interest--not necessarily late fees unless you go outside their 10 day grace period but you will get no principle reduction which means you will never pay them off. I would not trust them with an automatic draft my account--no way. Too shady. You're only option to truely track your payment and accurate posting date is by using their "western union quick collect" option which costs an additional $12 per month or using an overnite or us mail carrier with a signature. Fortunately my husband works for Fed Ex so I can overnite for a minimum cost. I was using "bill pay" via my credit union & since Greentree cannot accept electronic payments--except for Western Union--the credit union would have to cut a check to them. I've even had the credit union on the phone with Greentree on a three way giving Greentree check information & mailing dates to prove I had made a payment. Right now with the market the way it is, we don't have the equity to refinance so I just keep overniting my payment to them monthly so it hits on the due date to get my full principle reduction. This company really should be put out of business. And mortgages of this type should not be allowed to exist. They put innocent consumers in a position to never be able to pay off their home. Lisa S. Glen Burnie, MD



jstshuz says: (2 years ago)
 0
My loan too was transferred from Bank of America. Green Tree is definitely NOT consumer friendly. I've never been charged a fee for automatic payments until now, which is ludicrous! Also, they are telling me that I am a month behind on my loan because a couple of payments were made on the last day of my grace period. I did the same thing when with BofA and was never charged a late fee or considered behind in my payments. If it weren't so costly to refi elsewhere, I would definitely do it. For now, just like many others in the same situation, will have to ride this out and just watch closely.



jstshuz says: (2 years ago)
 0
My Mortgage was transferred from Bank of America as well. Green Tree is definitely NOT consumer friendly - they charge you a fee for automatic payments, something that I've never been penalized for until now, and they're telling me that I am a month behind because I was making my payments the last day of my grace period so that I would not incur a late fee. When I was with BofA, I did the same thing and was never considered late or charged a late fee. If it weren't so costly to refi elsewhere, I would definitely leave Green Tree.



pamelavandamme says: (3 years ago)
 0
Our mortgage was transferred from Bank Of America. I called the 800-643-0202 number and was told my payment for September was received on September 17th, which I don't understand as I mailed it way before then. I also received a letter stating that my payment was late. Now when I call the 800 number I am told my statement for October's payment was mailed on September 15th, but I haven't received it yet. It's October 2nd, it should have been here by now. I have seen so many negative reports about this company, that I am very wary of trying to pay this online, or continuing to mail a payment without a statement and then being told the payment was late. I have NEVER made my mortgage payment late. I am truly hoping that this doesn't turn into a nightmare like I have been reading about, concerning what other people are saying about their experience with Green Tree.My account number is 681904520. E-mail address is pamelavandamme@yahoo.com



quitefrankly says: (3 years ago)
 +1
GREENTREE MORTAGE AND SERVICING. They are a non consumer freindly. They will call as many times as the law allows in one. day. They called before a time allowed and they denied the call happened. I have a document of that call. I intend to file a suit for a $1000.00 claim. The Greentree call center uses specially trained individuals, who are willing to lie and harrass. They receive bonus' for their team. They are basically a collection agency for other Creditors. IE GMAC now Ally bank, Bank of America, Country Wide. Greentree has an extensive complaint file. These complaint files are everywhere in consumers web sites. They have filed Bankruptcy themselves. >>>>>>>>>>>




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